Privacy Policy
Nirvaan By Pathi (“Site”) is an online portal operated by Pathi Ventures Pvt. Ltd., with its registered office at #10, 8th B Main Road, 4th Block, Jayanagar, Bangalore-560011, India. In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent or the Site. The term “Pathi Ventures,” “We,” “Us,” “Our” shall mean Pathi Ventures and its affiliates.
If you have any comments or suggestions for online purchases through www.pathiventures.com, we would be pleased to receive them at our Gurugram address mentioned on the Site or by emailing us at sales@pathiventures.com.
Data protection is a matter of trust, and your privacy is important to us. We shall, therefore, only use your name and other information that relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous, and at no time can we identify you unless you have an account on the Site and log on with your username and password.
By registering with us through the Site, you agree to be bound by the terms and conditions of this Privacy Policy.
Data that we collect
We may collect various information if you seek to place an order on our site.
We collect, store, and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.
We need this information in order to allow you to place an order on the website. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered.
We may pass your name, phone number, email id, and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
We may also share your data with our franchisors, if any. You further authorize such franchisors to use this information to sell products to you, directly or indirectly.
We may also use your data to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries pertaining to your use of our Site/services. Payments that you make through the Site will be processed by our company Pathi Ventures Pvt. Ltd., a company registered in India.
You may receive phone calls from us, our franchisor, or our third-party associates in relation to providing services to you.
You must only submit to us or to our agent or to the site information that is accurate and not misleading, and you must keep it up to date and inform us of changes immediately.
Your actual order details may be stored with us, and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open, and those which are shortly to be dispatched, and administer your address details, bank details, and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless such misuse is our fault.
Subject to the terms of this Privacy Policy, we shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent, and we only use your information as described in the Privacy Policy. We view the protection of your privacy as a very important community principle. We understand clearly that you and your information are one of our most important assets. We store and process your information on computers located in India that are protected by physical as well as technological security devices. We use independent agencies to verify and certify our privacy principles. If you object to your information being transferred or used in this way, please do not use the Site.
We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure, subject to applicable laws.
Credit Check and Fraud Prevention
We use standard and authorized payment services of reputed companies, and our Credit Check and Fraud Prevention policies are aligned with the policies of these companies.
Other uses of your personal information
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group, or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it), please click the “unsubscribe” link in any email that we send to you or follow the unsubscription process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to unsubscription from the other. Within 7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in India) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.
Competitions
For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data, and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it on account of a transaction under which a third party assumes control of all or part of the Pathi Ventures business or due to any merger or acquisition. As per applicable law, your personal information may be disclosed to any potential or actual third-party transferees or acquirers, and may be among those assets transferred. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.
Cookies
The acceptance of cookies is not a requirement for visiting the Site.
However, we would like to point out that some functionality on the